GET YOUR CLINIC COMMUNICATIONS UNDER CONTROL WITH DOCTOC

The most advanced Healthcare Communications Platform designed exclusively for Medical Clinics
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Works Across Platforms, No New Hardware Required
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VOIP Phones
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Computers
Smart devices
Smart Devices
DocToc Mobile Application

All-in-one Solutions To Optimize Your Practice's Communications Workflow

Everything you do at your clinic is impacted by communications.

Doctoc is a solution that provides the efficiency, visibility, and accountability you need to help your medical practice perform at it's best.
tablet with patient's information and an app interface

When you have effective Healthcare Communications Platform,
Everyone Benefits.

Harness the power of centralized healthcare communication to improve clinical performance.
Patient Satisfaction Improves

Patient Satisfaction Improves

  • Ensure patients get timely call backs for urgent and non-urgent matters

  • Protect patient privacy with encrypted messaging

  • NO system downtime or busy lines, patients can always reach your clinic

  • Aligning with the 98.2% of patients preferred way to communicate- via texting

  • NO special app required, just the regular texting app

  • Never miss any instructions- Just in-time PREP and appointment reminders
Physicians communicate easier

Physicians Communicate Easier and Faster

  • No more unnecessary 3 am calls

  • Read messages with structured info with alert notifications to escalate an urgent vs routine message

  • Call back with One-touch

  • Mask personal number and making patients and nurses believe its office calling

  • See personal and colleagues’ schedule within the mobile app

  • Communicate internally or external providers through secure messaging
Practices Become More Efficient

Practices Become More Efficient

  • Empowered with best-in-class healthcare communication suite

  • Collaboration and tracking tools improve productivity

  • Transcribed messages, instant call back number, One-click EMR transfer

  • Every communication is tracked and documented- nothing falls through the cracks

  • Clinic managers can see who is working harder and faster

  • Patient-centric texting reduces call volume and allows staff to work at their pace
Healthcare Communications Platform - dashboard

The Administrative Dashboard gives you Visibility on the clinic's communications at the Micro and Macro level

Are patient calls & messages handled in a timely manner and documented in their chart?
Time taken to complete a task item.
Who is the TOP performer, departmental and employee wise?

VoIP Medical Telephony and Fax Service

Your clinic gets hundreds of calls a day. With Limitless Scalability and High Resiliency, Doctoc’s best-of-class Phone and Fax service provide the most efficient way to communicate with patients.

Centralized communication and collaboration remove communication silos, promote teamwork, monitors every incoming call and how it is handled and creates trackable work items for every voicemail for in-house or offshore staff members.
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VoIP Medical Telephone and Fax Service Image professional assistant attending the telephone
Mobile phone with patient and medical center information

AI-Powered Medical Answering Service

Get rid of the human error and hassle that lead to inefficiencies, and provider burnout. Explore Doctoc’s Digital Answering Service designed by Healthcare Professionals to Enhance After-hour Communication. 

Doctoc’s state-of-the-art triage leaves no room for errors when it comes to analysing urgency levels. Ensures accurate and timely routing for routine and semi-urgent matters with structured information from nurses and patients allow for swift callbacks.

What about STAT/Emergency calls?
Rest assured, they always connect to the right on-call provider’s cell phone and backup numbers.
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HIPAA-Compliant Two-Way Messaging (Patient Portal)

Over 98 percent of patients prefer texting to communicate with their healthcare providers. Doctoc’s modern Patient-Messaging System enables patients and providers to securely communicate how they want to communicate – via text.

How about using the clinic’s main number for texting?
Doctoc not just turns your clinic phone number into a texting number but NO special apps are needed for the patients.

Advanced Text Routing ensures every message lands with the right person or group with demographics and One-clinic EMR transfer. Plus, you can securely share lab results or other PHI with patients via private messages.
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HIPAA-Compliant Two-Way Messaging
Appointment Reminder for Patients

Just-in-time Appointment Reminder for Patients (No Additional Cost)

Stop Burning unnecessary resources for patient reminders and recalls. With text based in-time appointment reminder for patients technology from Doctoc, you will be able to send customized texts to patients reminding them about appointment schedules, preparations before appointments, getting confirmations and sending post-appointment reminder texts.

How Clinics can send reminder to the patient using Doctoc ?

Create multiple customized templates for appointments or recall that can be sent through multiple reach methods like texts or voice-calls. Add to call to action (CTAs) with every text to receive the patient’s response. Clinics can easily upload or download information from doctoc through spreadsheets.
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HIPAA Compliant Group Messaging (No Additional Cost)

At Doctoc, you feel free to communicate securely with internal providers and staff members through text messaging and also exchange any lab result, X-ray or any other PHI. ‘Read’ status for single or multiple recipients.

For an effective healthcare communication, Doctoc also allows you to invite affiliate clinics (pathology or radiology centres) and individual providers to join your network so you can communicate seamlessly through secure texting without anyone paying a single penny.
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certified and pre-skilled Medical Virtual Assistants

Medical Virtual Assistant Service with Top-tier Talents

Keep your practice running smoothly with our certified and pre-skilled Medical Virtual Assistants at 80% reduced costs.

With excellence in every aspect of clinical duties and hands-on experience in several EMRs and EHRs, we can readily help transform your operational work, increase productivity and better patient satisfaction and help you grow with full potential.
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Elevate Your Healthcare Journey with Doctoc

Because Efficiency Matters in Healthcare!

Over the last 10 years, Doctoc has been transforming healthcare communication with the help of cutting-edge technology and a focus on innovation, determination and excellence.
Doctoc leads the healthcare industry with dual services like Streamlined Communication Software and HIPAA-certified Medical Virtual Assistants and proudly serving 100’s of Healthcare Practices nationwide, from solo to one of the largest.

Doctoc’s AI-driven Robust Healthcare Communications Platform.

At Doctoc cloud-based & EMR-friendly communication suite, we are focused on leveraging automation and efficiency tools designed by healthcare professionals to provide an advanced and unified communication channel to enhance patient communication.

Leverage the Advantage of Doctoc Medical Virtual Assistants.

Excellence in Clinical Workflows with a remarkable track record, Doctoc is your one-stop destination for Medical Virtual Assistant services. From managing patient calls, patient scheduling, chart prep to Eligibility Verification, Prior Authorization, Denial Management and other duties.
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Seamless Integration Into The Clinic Environment

Risk Free Trial and
No Binding Contracts

We pride ourselves in quality of our service that benefits our clients and the patients they serve. We are so confident that you’ll love Doctoc patient communication channel and remain our customer for a long time

• 15-day Risk free Trial
• No need to sign any contract, neither short term or long term

Competitive Pricing and Transparent Billing

We are confident that not only we’ll enhance patient communication but significantly reduce your direct communication cost as well.

• Doctoc cost-effective solutions and workflow efficiencies will help your clinic stay on budget
• We give you ONE quote and that’s what you pay. No surprise ever

Quick Set up and
Easy Onboarding

Average rollout takes days not weeks or months. All we need is the clinic contact information along with instructions on day and night time announcements to get started.

• Customize Doctoc as per your clinic’s workflow. We’ll get your account provisioned within a few days
• We’ll provide training to your staff before we go LIVE to ensure everyone is properly set up

Versatile across all
EMR and EHR

Doctoc is EMR-friendly as it speaks one common language which is (Healthcare Level 7) HL7 and provides seamless integration with your EMR and EHR.

• One-click communication record transfer to patient charts for permanent record
• If EMR connection is not available, transfer all communication to charts manually by ‘copy and paste’

What 100's of Medical Practices Say about Doctoc!

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As an administrator overseeing three hospital clinic locations with multiple providers I have been impressed that the Doctoc system was easy to implement, improved our workflow, and our staff likes it.

~ Richard Wedig

Chief Clinic & Surgical Services Officer
Wickenburg Community Hospital
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As a consultant to hospitals and clinics, I highly recommend Doctoc. The software is simple to use and the Doctoc team is easy to work with. In fact, everything is easy with Doctoc!

~ Jeff Russell

Chief Executive Officer
Cornerstone Business Solutions
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We have found Doctoc to be a reliable well-designed software. The team at Doctoc is a pleasure to interact with, and is responsive for support and feature requests.

~ Paul M. Corsello, MD

Huron Gastro/Center for Digestive Care,
Ypsilanti, MI.

Customized Solution for your Clinic

Combination of Doctoc services can offer myriads of solutions we face today at clinics. Based on the problem, one or more Doctoc services can be deployed to solve a particular problem or enhance the whole state of communication to maintain seamless and meticulous clinical workflow and improve productivity and efficiency.

Customized solution for your clinic

Here is an example of list of problems we currently help our customers with:
Unmanageable call volume with staff fatigue and inefficiencies
Patient complaints about unanswered calls
Unreasonable medical telephony contracts and cost increases
Patient recalls
Hiring third parties and managing SLA expectations, HIPAA compliance, Referrals
HR optimization, reduce carbon footprint
Doctor smiling with a cellphone on her hand

There’s no risk. Try Doctoc for free and start getting your clinic’s communications under control.

30-Day Free Trial
No Contracts
No Hardware Purchases
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Schedule A Demo